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Associate Professor Jeannette Taylor

BAppSc Curtin, MBA Murdoch, PhD Murdoch
Phone: +61 8 6488 2087
Fax: +61 8 6488 1060
jeannette.taylor@uwa.edu.au

Jeannette Taylor studied at Curtin University and Murdoch University, and worked at Murdoch University, prior to joining the Department of Political Science and International Relations in 2007. In addition to her teaching and research at UWA, she serves on the editorial board of the U.S. refereed journal, Review of Public Personnel Administration.

Teaching

POLS2201 Public Policy
POLS3301 Public Policy
POLS2231 Politics of the Mass Media
POLS3331 Politics of the Mass Media

Research

Jeannette’s research aims to promote a better understanding and an improvement of the operations of public organisations and governments. Her research focuses on public administration and policy, particularly evaluating the impact of recent administrative reforms on the public service. Although most of her research focus on Australia, at both the Commonwealth and state levels, she has also undertaken studies on East Asia – Singapore, Hong Kong and Taiwan. Her work on improving the performance of public organisations has included analysing the effects of performance measurement and reporting systems on employees’ behaviour and organisational outcomes; and the utilisation of performance information for decision making within public organizations. Her research on the public sector workforce largely covers three areas: recruitment, retention, and productivity. She examines both monetary and non-monetary strategies to improve employee productivity. She has published widely, and her work has appeared in international refereed journals, such as Public Administration, Journal of Public Affairs Education, and Public Performance and Management Review, and the national refereed journal of Australian Journal of Public Administration.


Selected Publications:

Taylor, J. Forthcoming. ‘Graduate Recruitment in the Australian Public Sector: The Importance of Line Managers’, Public Management Review. Accepted 15/8/2009.

Taylor, J. Forthcoming. ‘Factors Influencing the Use of Performance Information for Decision Making in Australian State Agencies’, Public Administration, Accepted 7/8//2009.

Taylor, J. 2009. ‘Strengthening the Link Between Performance Measurement and Decision Making’, Public Administration, 87, 3, forthcoming.

Pick, D. and J. Taylor. 2009. ‘Economic Rewards are the Driving Factor': Neo-Liberalism, Globalisation and Work Attitudes of Young Graduates in Australia’, Globalisation, Society and Environment Journal, 7, 1, pp.69-82.

Taylor, J. and D. Pick. 2008. ‘The Work Orientations of Australian University Students’, Journal of Education and Work, 21, 5, pp.405-421.

Taylor, J. 2008. ‘Organizational Influences, Public Service Motivation and Work Outcomes’, International Public Management Journal, 11, 1, pp.67-88.

Taylor, J. 2008. ‘Graduates' Views on Working in the Public Sector: A Comparative Analysis of the Three Tiers of Government’, Australian Journal of Public Administration, 67, 1, pp. 20-29.

Taylor, J. 2007. ‘The Usefulness of Key Performance Indicators to Public Accountability Authorities in East Asia’, Public Administration and Development, 27, pp. 341-352.

Taylor, J. 2007. ‘The Impact of Public Service Motives on Work Outcomes in Australia: A Comparative Multi-Dimensional Analysis’, Public Administration, 85, 4, pp. 931-959.

Taylor, J. 2006. ‘Statutory Bodies and Performance Reporting: Hong Kong and Singapore Experience’, Public Organization Review, 6, 3, pp. 289-304.

Taylor, J. 2006. ‘Performance Measurement in Australian and Hong Kong Government Departments’, Public Performance and Management Review, 29, 3, pp. 338-361.

Taylor, J. 2005. ‘The Next Generation of Workers in Australia: Their Views on Organizations, Working and Rewards', International Journal of Human Resource Management, 16, 10, pp. 1919-1932.

Taylor, J. 2005. ‘Recruiting University Graduates for the Public Sector: An Australian Case Study', International Journal of Public Sector Management, 18, 6, pp. 514-533.

Taylor, J. 2003. ‘A Higher Education Perspective of Linking Performance Indicators to Extrinsic Rewards: An Empirical Analysis’, Journal of Public Affairs Education, 9, 1, pp. 13-31.

Taylor, J. and R. Taylor. 2003. ‘Performance Indicators in Academia: An X-Efficiency Approach?’, Australian Journal of Public Administration, 62, 2, pp.71-82.

Postgraduate Supervision

Jeannette welcomes proposals from prospective graduate students with an interest in public administration and/or policy. Students who are keen on understanding and analysing the impact of specific public sector administrative reforms/policies on service delivery, or on the attitudes or actions of public sector employees are encouraged to contact her. She is particularly interested to supervise students in the areas of performance measurement/management, decision making, and human resource management.

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